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| The Products section is located in the left hand navigation section
of the site. Click on any of the product titles to view more information about
these products, get pricing information on these products and add items to your
shopping basket. |
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Keyword Search
Keyword search allows you to quickly and easily find a specific product or
transfer quickly and easily. Just type in the product name or transfer subject
and click the Find button. Some common Keyword examples are: Cat, Christmas,
Ink Jet Transfer Paper.
Item # Entry
Those of you who have a full set of our catalogs or already know the item
numbers of the products you wish to order will love this section. You can enter
a item # in the Item # Search box and click the Find button to jump to a
product you wish to order. You can also click on Online Order Form and quickly
enter the item #'s and quantities of the items you wish to order. Either way,
it's fast and simple.
WHEN ORDERING DESIGNS FROM 'THE WILDSIDE' CATALOG ALWAYS USE A 'W' AFTER THE
DASH (i.e. 2357-W not 2357-7 or 2357-P7)
WHEN ORDERING DESIGNS FROM 'THE X-IT' CATALOG ALWAYS USE A 'X' AFTER THE DASH
(i.e. 2357-X not 2357-7)
WHEN ORDERING DESIGNS FROM 'THE TELETREND' CATALOG DO NOT USE DASHES
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Clicking on the Shopping Cart (at the top of every page) takes you
to your online shopping cart. This is where all of the items you wish to order
are stored. At the Shopping Cart, you can remove items you no longer wish to
purchase, change the quantity of the items to be purchased or empty the entire
contents of the Shopping Cart.
Once you're ready to purchase your products, click on the Checkout button
located on the Shopping Cart page. You will then be asked for your account
number and name and begin the check out process. |
| Saving & Retrieving an Order |
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Saving an Order
The Saved Orders feature allows you to save any items in your shopping cart if
you need to leave the web site before placing your order or you wish to browse
and add products to your cart on one computer but finish the order on another
order. Saving your order is simple.
1. Just add items to your shopping cart.
2. Click on the 'Shopping Cart' link at the top of the page.
3. Click on the 'Save this order for later' link on the lower part of the cart
page.
4. Enter your email address when prompted and click the 'Save' button.
Retrieving an Order
Once you've saved an order, you can come back at any time and retrieve it. Keep
in mind your order will be saved for up to 60 days.
1. Click on the 'Saved Orders' link at the top of the page.
2. Enter the email address you used when you previously saved the order.
3. Your previously saved orders will be loaded into the shopping cart.
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| Phone, Faxing or Mailing in Orders |
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Even if you want to phone, fax or mail in your order you can still
use our web site to speed up the process by first adding items to your cart and
then using our "Phone-in this order" or "Fax or Mail this order" features. This
will ensure that your order is processed more quickly and accurately as our
customer service team will be able to retrieve your cart items exactly as you
entered them.
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Add all the products you want to purchase to your shopping cart then go to the
shopping cart page. |
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You'll see the 'Phone-in this order' and 'Fax or mail this order' links to the
left of the Continue Shopping button. |
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If you click on 'Phone-in this order' link you will be given an 800 number to
call and Customer ID. Just give the Customer ID to the Pro World sales
associate when you order. She'll be able to pull up your order and finish it on
the phone.
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If you click on 'Fax or mail this order' link you will be given a printable
order page that you can fax or mail to us. Our fax number and mailing
information will be displayed on this printable order page. |
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The order form is a quick and easy way to place a large order when
you already know all your item numbers.
1. Click on the 'Order Form' link at the top of the page.
2. Enter an item # and quantity for each product you'd like to order.
3. Click on the 'Add to Cart' button to add the items to your shopping cart. |
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