Security & Privacy Policy

Last Updated: October 20, 2026

1. Introduction

At Pro World (“Pro World,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when interacting with our website, products, services, and business operations.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, purchase products, upload artwork, contact customer support, participate in promotions, or otherwise interact with Pro World.

This Privacy Policy applies to www.proworldinc.com and other Pro World-operated websites, online ordering platforms, and digital services that link to this Policy.

We encourage you to review this Policy carefully to understand our information practices and the privacy choices available to you.

Where applicable law requires consent for particular data collection or processing activities, we will seek that consent as required rather than relying solely on your use of our website.

2. Information We Collect

We may collect personal information directly from you, automatically when you interact with our website, and from authorized third parties.

A. Personal Information You Provide

Depending on how you interact with Pro World, we may collect:

• Contact information: Name, company name, email address, telephone number, mailing address, billing address, and shipping address.
• Account information: Usernames, account identifiers, login credentials, account preferences, and registration details.
• Business information: Company information, business type, industry, purchasing preferences, and related account details.
• Order information: Products purchased, transaction history, order quantities, customization specifications, invoices, and shipping information.
• Payment information: Payment-related details necessary to process purchases, including transaction identifiers and billing information.
• Artwork and production information: Uploaded designs, logos, graphics, DTF gang sheets, production instructions, proof approvals, and other customization materials.
• Customer communications: Emails, inquiries, customer service messages, feedback, surveys, and information provided during other interactions.
• Marketing preferences: Newsletter subscriptions, promotional communication preferences, SMS enrollment information, and applicable consent records.
• Rewards and loyalty information: Where applicable, membership details, points earned, rewards redeemed, and related promotional activity.

B. Information Collected Automatically

When you access or use our website, we may automatically collect certain information, including:

• Internet Protocol (IP) addresses.
• Browser type and version.
• Device type and operating system.
• Device identifiers and cookie identifiers.
• Referring websites and URLs.
• Pages viewed and products browsed.
• Website navigation and interaction activity.
• Shopping-cart and checkout activity.
• Date, time, and duration of website visits.
• Approximate geographic location derived from IP addresses.
• Advertising impressions, clicks, and conversion information.
• Technical performance and diagnostic information.

This information may be collected through cookies, analytics services, tracking pixels, web beacons, server logs, and similar technologies.

Some of this automatically collected information may qualify as personal information under applicable privacy laws.

C. Information Received From Third Parties

We may receive information from third-party sources, including:

• Payment processors.
• Shipping and fulfillment providers.
• Analytics and advertising services.
• Marketing and customer relationship management platforms.
• Fraud prevention and security providers.
• Authorized business partners and service providers.
• Loyalty and rewards program service providers.

Where permitted by law, we may combine information received from these sources with information collected directly through our website.

3. How We Use Personal Information

Pro World may use collected information for the following purposes:

A. Order Processing and Fulfillment

To process purchases, manufacture or customize products, review submitted artwork, manage customization requests, approve proofs where applicable, coordinate shipping, and deliver customer orders.

B. Account Management

To create, authenticate, maintain, and manage customer accounts, purchase histories, account preferences, and rewards program participation.

C. Customer Service

To respond to inquiries, provide product assistance, resolve issues, address complaints, and support customer relationships.

D. Website Operations and Improvement

To maintain website functionality, improve user experiences, evaluate performance, troubleshoot technical issues, and develop new features.

E. Marketing and Advertising

To deliver promotional communications, measure advertising performance, understand customer interests, evaluate marketing campaigns, and display relevant advertisements where permitted by applicable law.

F. Business Analysis

To understand product demand, purchasing trends, customer preferences, and opportunities to improve our products and services.

G. Security and Fraud Prevention

To protect customer information, prevent unauthorized access, detect suspicious transactions, investigate fraud, and maintain system security.

H. Legal and Regulatory Compliance

To comply with applicable laws, regulations, legal processes, financial obligations, and recordkeeping requirements.

We may also use personal information for other purposes disclosed at the time of collection or otherwise permitted by applicable law.

4. Website Analytics and Third-Party Advertising

Pro World uses third-party analytics, advertising, and marketing services to understand website performance, improve customer experiences, measure the effectiveness of advertising campaigns, and provide relevant promotional content.

These services may use cookies, tracking pixels, tags, web beacons, and similar technologies to collect information about how visitors interact with our website and advertisements.

Information collected through these technologies may include:

• Internet Protocol (IP) addresses.
• Browser types and device identifiers.
• Operating systems and device information.
• Pages visited and products viewed.
• Website navigation and browsing activity.
• Referring websites and traffic sources.
• Advertising impressions, clicks, and interactions.
• Purchase activity and conversion events.
• Dates, times, and duration of website visits.

We may use analytics services, including Google Analytics, to evaluate website traffic, understand customer behavior, identify technical issues, and improve website functionality and performance.

We may also work with third-party advertising companies, social media networks, and marketing partners to deliver advertisements, measure campaign performance, and improve the relevance of promotional messages.

These advertising partners may collect or receive information about your interactions with our website and use that information to provide interest-based advertising on other websites, applications, and digital platforms.

For example, after visiting Pro World and viewing certain products, you may see advertisements for Pro World products or services while browsing other websites or using social media platforms.

We may share certain online activity information with advertising and analytics partners for purposes such as advertising measurement, campaign optimization, audience analysis, and personalized advertising, subject to applicable privacy laws.

Depending on the circumstances and applicable law, certain disclosures of personal information for advertising purposes may be considered a sale, sharing, or targeted advertising activity.

Where required by law, we provide applicable consent mechanisms and opportunities to opt out of these activities.

Visitors may also manage certain advertising preferences through their browser settings, available website privacy controls, and the privacy settings provided by participating advertising platforms.

Pro World is committed to handling personal information responsibly and providing customers with appropriate transparency and privacy choices regarding the use of advertising and analytics technologies.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions, remember preferences, analyze performance, and assist with marketing and advertising activities.

Cookies are small files stored on a visitor’s device that allow websites to recognize browsers and maintain certain information between visits.

We may use the following categories of technologies.

A. Strictly Necessary Cookies

These technologies support essential website functions, including:

• Customer account authentication.
• Shopping-cart functionality.
• Checkout and order processing.
• Website security and fraud prevention.
• Maintaining user sessions.
• Remembering privacy preferences.

Strictly necessary cookies are used where required to provide the website functions or services requested by the user.

B. Analytics and Performance Cookies

These technologies help us understand website traffic, identify technical issues, measure performance, and improve how visitors interact with our website.

Analytics information may include pages viewed, browsing activity, device characteristics, referral sources, and website engagement.

C. Advertising and Marketing Cookies

Advertising technologies may be used to understand customer interests, measure promotional campaigns, evaluate conversion activity, and deliver relevant advertisements.

These technologies may involve third-party advertising networks, marketing providers, and social media platforms.

D. Functional Cookies

Functional cookies support additional features and preferences, such as remembering selected website settings and improving convenience for returning visitors.

E. Cookie Preferences and Consent

Where required by applicable law, we obtain appropriate consent before activating nonessential tracking technologies.

Visitors may be provided with options to accept, reject, or customize optional cookies and similar technologies.

Where available, these choices can be managed through the website’s Cookie Preferences or Your Privacy Choices controls.

You may also configure your browser to block or delete cookies.

Please note that disabling certain technologies may affect website functionality.

6. Website Interaction Monitoring

Pro World may use website performance and interaction-monitoring technologies to help identify technical issues, improve navigation, protect against fraud, and provide customer support.

Depending on the tools used, these technologies may collect information about page navigation, clicks, scrolling, form interactions, and technical errors.

If session-recording or similar interaction-monitoring technologies are used, we will provide disclosures and obtain consent where required by applicable law.

We seek to limit unnecessary collection of sensitive information, including passwords, payment credentials, and other protected information.

7. How We Disclose Personal Information

Pro World may disclose personal information to authorized service providers and other parties when reasonably necessary to operate our business, fulfill orders, provide services, or comply with legal obligations.

These parties may include:

A. Payment Processing Providers

Organizations that process payments, verify transactions, prevent fraud, and facilitate refunds.

B. Shipping and Fulfillment Providers

Companies responsible for transporting products, managing deliveries, processing shipping information, and providing tracking services.

C. Website Hosting and Technology Providers

Organizations that support website hosting, software systems, technical maintenance, security, data storage, and customer account functions.

D. Analytics Providers

Organizations that help us evaluate website traffic, understand performance, and improve customer experiences.

E. Advertising and Marketing Partners

Companies that assist with marketing campaigns, digital advertising, conversion measurement, promotional communications, and related activities.

These providers may collect or receive website activity information through cookies, pixels, and other technologies described in this Policy.

F. Customer Service Providers

Authorized providers that assist us in responding to inquiries, resolving technical issues, and supporting customers.

G. Professional Advisers

Legal, financial, accounting, insurance, auditing, and other professional advisers providing services to Pro World.

H. Legal Authorities

Government agencies, courts, regulators, or other authorized entities when disclosure is required or permitted by applicable law.

I. Business Transactions

Parties involved in a merger, acquisition, financing, business restructuring, or sale of business assets, subject to applicable legal requirements.

We may also disclose information at your direction or with your authorization.

Where required, we maintain contractual safeguards governing service providers’ use and protection of personal information.

8. Sale and Sharing of Personal Information

Certain state privacy laws define the terms “sale” and “sharing” to include disclosures of personal information for advertising and other activities, even where no money is exchanged.

For example, the disclosure of website browsing activity or online identifiers to advertising partners for cross-context behavioral advertising may qualify as sharing under California law.

Pro World may engage in advertising-related disclosures that fall within these definitions, depending on the technologies used and applicable legal requirements.

Where required by law, we will provide applicable notices and mechanisms allowing individuals to opt out of qualifying sale, sharing, or targeted advertising activities.

We will also honor legally recognized opt-out preference signals where required by applicable law.

9. Consumer Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include:

• Right to know: Request information about the personal information we collect and how we use or disclose it.
• Right to access: Request access to personal information maintained about you.
• Right to correction: Request correction of inaccurate personal information.
• Right to deletion: Request deletion of personal information, subject to applicable legal exceptions.
• Right to portability: Request a copy of certain personal information in a portable format.
• Right to opt out: Opt out of qualifying sales, sharing, or targeted advertising activities.
• Right to limit certain uses of sensitive personal information: Where applicable law provides such a right.
• Right to appeal: Appeal certain privacy request decisions where required by law.
• Right to non-discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment or retaliation.

We may request information reasonably necessary to verify your identity or authority before processing a privacy request.

We will respond to requests within the periods required by applicable law.

To submit a privacy request, please contact:

Email: service@proworldinc.com
Telephone: (888) 608-9080

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply to Pro World.

These rights may include:

• The right to know which categories of personal information are collected.
• The right to access certain personal information.
• The right to request correction of inaccurate information.
• The right to request deletion, subject to applicable exceptions.
• The right to request information about the disclosure, sale, or sharing of personal information.
• The right to opt out of qualifying sale or sharing activities.
• The right to limit certain uses and disclosures of sensitive personal information, where applicable.
• The right to exercise privacy rights without unlawful discrimination or retaliation.

For purposes of these disclosures, the categories of personal information we may process include:

These categories may be collected directly from individuals, automatically through website technologies, or from authorized service providers and partners.

Information may be used for order fulfillment, account management, customer support, website operations, analytics, advertising, security, and compliance purposes.

Where applicable law requires additional category-specific disclosures, retention information, or sale/sharing information, Pro World will provide those details through its California privacy disclosures.

Global Privacy Control

Where required by California law, we recognize and process qualifying opt-out preference signals, including Global Privacy Control, for applicable sale or sharing activities.

Individuals may also submit privacy requests using the contact information listed in this Policy.

11. Privacy Rights in Other U.S. States

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on the law, these rights may include access, correction, deletion, portability, and opting out of certain targeted advertising, sale, or profiling activities.

We will provide additional notices, request procedures, and appeal mechanisms where legally required.

12. Email and SMS Marketing

Pro World may communicate with customers through email, SMS, and other channels for service-related and promotional purposes.

A. Email Communications

We may send transactional communications, including order confirmations, shipping updates, account notifications, and customer service information.

We may also send promotional emails about products, services, special offers, and educational resources where permitted by applicable law.

You may unsubscribe from promotional emails by selecting the unsubscribe link provided in those messages.

Unsubscribing from promotional emails does not prevent necessary transaction-related communications.

B. SMS Communications

If you enroll in our SMS program, you may receive marketing messages, product announcements, promotions, browse and cart reminders, or service-related notifications, depending on the program.

Where required, we obtain appropriate consent before sending SMS marketing communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of applicable SMS communications by replying STOP.

For assistance, reply HELP or contact Pro World.

Mobile information and SMS opt-in consent data will not be sold or shared with third parties for their independent marketing purposes. Information may be disclosed to authorized service providers as necessary to operate our messaging programs.

13. Customer Artwork and Uploaded Files

Pro World offers products and services that may require customers to upload artwork, logos, images, DTF gang sheets, and other production-related materials.

We use submitted artwork and related information to:

• Review customer designs.
• Prepare artwork for production.
• Prepare proofs and obtain customer approval.
• Manufacture customized products.
• Fulfill customer orders.
• Resolve production or service issues.
• Support reorders when applicable.

Uploaded files may be accessed by authorized personnel and service providers involved in completing these activities.

We take reasonable measures designed to protect submitted files from unauthorized access and disclosure.

Customers should avoid including unnecessary sensitive personal information in uploaded files.

Uploaded artwork and production materials may be retained for legitimate business purposes, subject to applicable retention requirements.

14. Data Security

Pro World implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

Depending on the systems involved, these measures may include access controls, secure communication methods, appropriate authentication processes, monitoring, and other safeguards.

Access to personal information is limited as appropriate for legitimate business purposes.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed completely secure.

If you believe your information or account has been compromised, please contact us using the information provided below.

15. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected or as otherwise permitted or required by law.

Retention periods depend on factors such as:

• The category and sensitivity of information.
• Customer account and purchasing activity.
• Order fulfillment and production requirements.
• Business and customer service needs.
• Applicable tax, financial, and accounting obligations.
• Fraud prevention and security requirements.
• Legal or contractual retention obligations.

When information is no longer reasonably necessary, we take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable legal and operational requirements.

16. Children’s Privacy

Pro World’s products and services are intended for adult customers and business users.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in violation of applicable law.

If we become aware that such information has been collected without legally required authorization, we will take appropriate steps to address or delete it.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.

These services may operate under their own privacy policies and data-handling practices.

We encourage visitors to review those policies before providing personal information.

This section does not limit any legal responsibilities Pro World may have regarding third-party technologies operating directly on our website.

18. International Data Processing

Personal information may be processed or stored in the United States or other locations where our authorized service providers operate.

Where international processing or transfers occur, we will apply legally required protections.

Applicable privacy rights may vary depending on the jurisdiction.

19. Do Not Track and Global Privacy Control

Some browsers offer privacy settings that communicate preferences concerning online tracking.

Because traditional browser-based Do Not Track signals are not universally standardized, our response to those signals may vary depending on the technology and applicable legal requirements.

Where required by applicable law, we will recognize and process qualifying opt-out preference signals, including Global Privacy Control, for qualifying sale and sharing activities.

Visitors may also manage available cookie preferences and advertising choices using the website’s applicable privacy controls.

20. Changes to This Privacy Policy

Pro World may update this Privacy Policy periodically to reflect changes in our business, website functionality, information practices, technologies, or legal obligations.

When changes are made, we will revise the Last Updated date at the beginning of this Policy.

Where legally required, we will provide additional notice or obtain appropriate consent before implementing material changes.

We encourage visitors to review this Policy periodically.

21. Contact Pro World

If you have questions about this Privacy Policy, how your personal information is collected or used, or your applicable privacy rights, please contact us.

Pro World

Mailing Address:
1700 NW 18th St. Suite #903
Pompano Beach, FL 33069, USA

Website: https://www.proworldinc.com
Email: service@proworldinc.com
Telephone: (888) 608-9080

When submitting a privacy request, please provide enough information for us to identify and respond to your inquiry.

Please do not send passwords, complete payment-card numbers, or other unnecessary sensitive information by email.

Thank you for trusting Pro World. We are committed to protecting your privacy and providing a safe and reliable customer experience.