Your Account
Your Account
This section allows you to maintain your online account. You can register for a new account, modify the information in a current account, reorder items from previous orders you've placed, check your Club Pro World points and check the status of a current order. DID YOU KNOW? If you have an account with Pro World, either through our previous website, phone or regular mail, then you are already registered for an online account. To find your login information, pull out your most recent invoice and find the account number and zip code. To set up your account on this website, just follow the steps during the login process to update your account. By following this process, you will have access to your previous order information. Quick Links: Not currently a Pro World customer? Register now here.
How To Login
Click on the 'My Account' link on the top of the page. You will then be prompted to enter in your customer information. For security reasons you will be asked to login whenever you edit your customer information, review your order status or purchase items online. If you are not a current customer you can set up your own account quickly and easily here or during the checkout process. If you do not remember your password look for the "Forgot Password" link found by the login fields. This will walk you through the process of retrieving your password.
Editing Your Account
If your billing address, email address or phone number has changed since opening your account, you can quickly and easily update it online. You can also change your password and manage other aspects of your account. To make changes to your account, click on the 'My Account' link at the top of any page.
Reordering Items
You can quickly and easily reorder products from previous orders you have placed
To reorder items from a previous order
- Click on the 'My Account' links at the top of the page and enter your login information.
- Browse your orders and click the 'Reorder' link next to any previous ordered item
Your Club Pro World Account
If you are a member or Club Pro World, you can check on your points once you are logged in. After logging in, click on the 'PW Rewards' link.
Order Status / Order Tracking
To review and track an order previously placed, click on the "My Account" link at the top of the page. You can also update your billing address, shipping address(es), change your password and update other information contained in your account.
Security & Privacy
Your account is always secure. We use SSL (Secure Socket Layer), the internet standard security technology when we ask for personal information. Click here for more information regarding our online security.
Cookies
We give you cookies but not the chocolate chip kind. A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID) that is used to track the pages of the sites you've visited. We use cookies but do not store personally confidential information in your cookie. That's a fancy way of saying we don't keep your credit card information on file. Instead, we use cookies in order to improve your shopping experience. When you visit Pro World, your cookie helps us keep track of your order as you shop at our site. For example, if your computer automatically turns off while you're shopping and you need to reboot, all your items in your shopping cart will still be there when you return to our site. Your cookie allows us to recognize you when you return to our site and provides you with access to your account information. When you order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not ordered from us, we may still monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions. We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites. You can refuse cookies by turning them off in your browser. If you turn off cookies, we may not be able to recognize you as a customer and therefore you may have to re-enter information that we would otherwise keep handy for you such as your billing address and the contents of your shopping cart.