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Shipping Information

Free Shipping Offer

  • You must place your order online at www.proworldinc.com. Custom Transfer orders do not qualify.
  • Your shipping address must be in the Continental United States (Alaska and Hawaii and other US territories are excluded).
  • Orders shipping to an FPO/APO address could incur additional fees if the package exceeds 10lbs.
  • There is a $99.00 minimum order to qualify for free standard shipping (see product restrictions below).

All qualifying orders will ship free when Standard Shipping is selected at checkout. Some items, such as large heat presses, cutters and large quantities of mugs, cannot be shipped via regular methods due to weight and will need to be shipped through a common carrier. For heat presses and cutters, this information will be noted on the product page. A flat fee of $125 will be charged for residential delivery with lift-gate service. The customer will be responsible for any additional fees that may be incurred such as appointment fees, inside delivery fees, etc. If so, you may also contact the freight company to arrange for pickup at the carrier's local terminal.

Siser Vinyl Free Shipping Offer

Order $99 of Siser products and receive free Standard Shipping within the Continental US. In the event your order includes at least $99 of Siser products plus additional non-Siser products you will only be charged freight for the non-Siser products up to an order value of $99. If your order value exceeds $99, regardless of the type of products in your order, you will receive Free Standard Shipping within the Continental US when this option is selected in checkout. These offers do not apply and/or cannot be combined with other promotional offers or special pricing programs.

Shipping & Delivery

All orders are shipped F.O.B. Pennsauken, New Jersey. See the International section below regarding shipping outside the United States.

  • Pro World ships Monday through Friday only excluding holidays and inclement weather days.
  • Same day shipping. We make every attempt to ship in-stock orders promptly.
  • If an order ships and a change of address is needed, there will be an additional fee of $17.60 to make the adjustment.
  • Expected Dates are subject to change without notice, but will be updated on the website as the information is made available.
  • UPS Next Day, Second Day, Three Day services, UPS SurePost, and Standard Shipping are available during checkout for U.S. orders only shipped within the continental U.S. UPS delivery service does not include weekend and holidays.
  • Standard Shipping normally takes 2-8 business days to arrive to your location after leaving our facility. Your order will ship using one of the following services: UPS SurePost or UPS ground. Pro World reserves the right to use the carrier of our choice when Standard Shipping is selected at checkout.
  • Customer Pick Up orders for in-stock merchandise will be ready for pick up the following business day. We will email you when the order is ready. Please do not arrive at our facility prior to receiving this email as your order may not be ready. Pick up hours are from 8:00-11:30am and 1:00-3:30pm Monday through Friday.

International Orders

  • We use USPS International Priority Mail, or United Parcel Service (UPS) for most international orders due to their reliability. We do reserve the right to use a carrier of our choice when we deem it in the best interests of timeliness and cost effectiveness. Delivery is approximately 5-7 days plus time for local customs clearance to most destinations.
  • Order minimum is $75 plus shipping.
  • Orders shipped to Canada are shipped via United Parcel Service (UPS) ground service or USPS International Priority Mail.
  • Although our website can calculate various international shipping options, sometimes we cannot confirm shipping costs until we process your order. Therefore, if you are ordering from our website, you should check your order total and details in the "My Account" section approximately 24 hours after placing your order.
  • We are not responsible for any import duties or other taxes.
  • All international orders must be paid either by credit card (Visa, MasterCard, American Express, or Discover), PayPal or by a direct bank transfer in US funds. You will have the option during the ordering process to indicate your payment type if you wish to pay by credit card or PayPal. If you wish to pay by a bank transfer, please contact us to receive instructions. Once you receive instructions, we will hold your order until we have received confirmation by our bank that your payment has been received.
  • Since the cost of shipping international orders is much higher, we will hold your order until everything ordered is in-stock.